The food industry is rapidly evolving with consumers demanding quality food products from food manufacturers in Queensland Australia. They’re not just demanding; they are also supporting manufacturers that align with their beliefs. It is therefore important for manufacturers to understand the needs of their consumers to keep up with customer demands. Here are some effective ways that manufacturers can improve product quality.
Create an understanding of the cost of quality
When a defect reaches a customer, the cost becomes higher than fixing the defect at the problem source. Studies show that dissatisfied consumers tell up to 15 people about their experience and they are likely to leave negative reviews online and even take their rant to social media alerting a lot of potential clients and damaging your reputation.
It is therefore important for a wholesale food manufacturer to train employees to understand the cost of poor-quality products. employees should fix mistakes and defects before they reach consumers.
Implement automated process control systems
Statistical process control continues to deliver value to manufacturers by reducing waste and defects. While the data in statistical process control charts once had to be manually recorded, today we have automated systems that get rid of potential human error to ensure outcomes fall under the predetermined limits.
In case of a problem, alerts notify the responsible individuals so they can solve the problem as soon as possible.
Improve sustainability
Consumers demand food products that are healthy for them. Now, more people also demand food products that are also healthy for the environment. It is therefore for food manufacturers in Queensland to keep this in mind and ensure they improve sustainability. They should have effective strategies for water conservation, sustainable distribution, natural pest control, free-range animals, and more. Sustainable practices will also benefit your bottom line. When you market your sustainable practices, consumers will reward you.